Legal
Cookie Policy
Last updated: 9 October 2026
This page explains what London LHD Centre's website stores in your browser, and what the few outside services it can show you do. In short: if you're browsing our public pages, we don't set any cookies, and nothing from another company loads unless you choose it.
What cookies are
Cookies are small text files a website asks your browser to keep, so it can remember something between pages or visits. Similar technologies, such as browser storage, work in much the same way, and this policy covers them too.
Cookies we set
For visitors to our public pages: none. We don't use advertising cookies, and we don't use cookies to measure visits.
The only cookie our site sets is for our own staff, and it's needed for the thing it does:
| Cookie | Who gets it | Why | How long |
|---|---|---|---|
connect.sid | Our staff, when they sign in to the site's admin area | Keeps them signed in | Until they sign out or close the browser |
How we count visits without cookies
To understand which pages are useful and how visitors find us, our own server keeps a simple record of each page view: the page, the kind of device (phone, tablet or desktop), and the type of website you came from, if any (for example a search engine or social media). To count unique visitors, it creates an anonymous code from your connection details that changes every day; your IP address is not stored, and the code can't be used to recognise you on another day. Nothing is stored in your browser, and no outside analytics company is involved. These records are deleted after 13 months. See our Privacy Policy for more.
Outside services, and when they load
A few features come from other companies. Each one only loads if you choose to use it, and that company's own privacy and cookie policies then apply.
- Google Maps (About and Contact pages): the map only loads when you press Show map. Google then receives your IP address and may set its own cookies. See how Google uses cookies. The Get directions link opens Google Maps itself.
- YouTube (car videos): videos use YouTube's privacy-enhanced mode and only load when you press play. YouTube may then set its own cookies.
- WhatsApp: our WhatsApp buttons are ordinary links that open WhatsApp. Nothing from WhatsApp loads on our site.
Managing cookies
You can see and delete cookies, or block them, in your browser's settings. Blocking cookies won't affect browsing our public pages; it would only stop staff staying signed in to the admin area, and outside services such as Google Maps may work less well.
Changes to this policy
If we change what our site stores, for example by adding a service that uses cookies, we'll update this page first, and ask for your consent where the law requires it.
Contact us
Questions about cookies or privacy: sales@londonlhdcentre.com